Job Description

Requisition : 79999

PSEG Company: PSEG Services Corp.

Salary Range : $ 75,000 - $ 118,700 

Incentive : PIP 10%

Work Location Category : Hybrid

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This position is a direct report to the Group Product Manager and will be working with Robotic Process Automation (RPA) technologies such as Automation Anywhere and Power Automate. This position is responsible for managing one or more automation products to meet business outcomes, spanning multiple technologies including associated impact, cost and complexity. In that capacity, this position is responsible for the following:

Product Consultants are the primary facilitators for product. Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications and respond well to time pressures. 

Works and communicates with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. 

Leads the effort to execute projects and manages on-boarding and collaborative working relationship with selected Vendors. Serves as domain specific subject matter expert for Robotic Process Automation product line. Keeps updated of technical advances and best practices in IT.

 

Job Responsibilities

Responsibilities:

• Maintain Automation Anywhere application and infrastructure (servers)
• Perform RPA admin tasks for the application, monitor the bot performance during the day
• Deploying, configuring, and debugging automated workflows.
• Resolve incident tickets in automation area in timely fashion.
• Works and directs one or more product teams to meet business objectives.
• Develops reviews, evaluates and formulates project plans, schedules and budgets
• Manages product life-cycle based events – upgrades, patching etc
• Ensures required change management activities to drive solution adoption take place as necessary.
• Ensures quality through the use of PSEG IT company-approved methodologies such as agile, waterfall etc. Applies applicable concepts, practices, and procedures.

 

Job Specific Qualifications

Required Qualifications:

• Bachelor degree in Computer Science or a related field i.e. STEM 

• A minimum of 2 years relevant experience within the information technology field or an industry with reliance on technical expertise.

• Demonstrated leadership capabilities through projects or other work planning experiences. .

• Understanding of and experience in IT project management methodologies, requirements management, quality assurance and IT processes. 

• Broad knowledge of the business area's functions and applications, and of system and technology alternatives.

• Self-driven motivated person with strong oral and written communication skills and analytical ability

• Ability to foster working relationships with the team, IT Management and Client departments,

• Good understanding of technology platforms and ability to explain technical concepts to the business users in the context of business requirements.

• Knowledgeable about techniques to effectively elicit requirements from end-users, individually or as a group (e.g. JAD sessions, prototyping, etc.)

• Ability to define performance and scalability attributes, constraints, and other nonfunctional requirements.

Desired:

• Knowledge of Automation technology such as Automation Anywhere, Power Automate etc.

• Graduate degree 

• Experience with CMMI

 

Minimum Years of Experience

2 years of experience

Education

Bachelor’s in Computer Science or Information Technology

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result .

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers.  This site is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

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