Job Description

Job Description

Job Description

SUMMARY :

Under general supervision of the Marketing Director, implements promotions and events that deliver products and services to exceed the needs and expectations of the Casino's Target Customer as well as maximizing revenues and return on investments. Coordinates the management and ongoing development of the Player’s Club loyalty program enabling the casino to maximize their win / revenue.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Assists other marketing efforts within the Company in the development of strategies and comprehensive marketing plans.
• Leads by example, setting a strong, consistent and positive role model for the Players Club team. Must have the ability to hold confidential information relating to operations, players and personnel.
• Responsible for close communication and collaboration with other Departments, including but not limited to Promotions, Food and Beverage, Hotel and Bowling.
• Ensures that Department operates in compliance with company policies and procedures. Works with the Executive Director of Marketing to develop new policies and procedures as needed, to ensure protection of all Company and Tribal assets.
• Develops and maintains department schedules in accordance with business needs. Identifies areas of opportunity and recommends improvements to customer service techniques for the department.
• Develops techniques for improving and reinforcing guest service.
• Is responsible for verification of all payroll and all aspects of scheduling.
• Interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating Employees, as needed.
• Facilitates the flow of relevant marketing information throughout the Players Club, by organizing and presiding over regularly scheduled meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of Marketing records and reports.
• Knowledge of Gaming Industry and Player Tracking Systems is required.
• Keep all areas clean & sanitized as directed.

• Responsible for maintaining a consistent, regular attendance record.

• Performs other duties as required.

QUALIFICATIONS :

• Bachelor’s degree in Marketing, Advertising, or related field, from a Four-Year College or University, or Two to Four years’ experience in Marketing, or an equivalent combination of related education and practical experience.
• Must be able to read, write, and verbally communicate fluently in English.

Job Tags

Similar Jobs