Mental Health Patient Advocate Job at Metrodoc Urgent Care, Newark, NJ

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  • Metrodoc Urgent Care
  • Newark, NJ

Job Description

Job Description

Job Description

A Mental Health Patient Advocate plays a crucial role in ensuring that individuals with mental health conditions receive the necessary support, resources, and treatment they need. This position requires a strong understanding of mental health issues, a compassionate demeanor, and excellent communication skills.

Responsibilities:

  • Advocacy:

    • Represent patients' interests and needs in healthcare settings, insurance companies, and community organizations.
    • Educate patients and their families about their rights and options within the healthcare system.
    • Assist patients in navigating complex healthcare systems, including insurance claims, referrals, and appointments.
  • Support:

    • Provide emotional support and guidance to patients and their families.
    • Help patients develop coping strategies and manage stress.
    • Connect patients with community resources, support groups, and other relevant services.
  • Case Management:

    • Coordinate patient care, including monitoring treatment plans, medication adherence, and appointments.
    • Collaborate with healthcare providers, therapists, and social workers to ensure comprehensive care.
  • Education and Awareness:

    • Educate the community about mental health issues, stigma reduction, and available resources.
    • Participate in outreach activities and public speaking engagements.
  • Documentation:

    • Maintain accurate and detailed records of patient interactions, interventions, and outcomes.
    • Prepare reports and documentation as required.

Qualifications:

  • Bachelor's degree in social work, psychology, counseling, or a related field.
  • Experience working with individuals with mental health conditions.
  • Strong understanding of mental health issues, treatment options, and the healthcare system.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Compassionate and empathetic demeanor.

Additional Skills (Preferred):

  • Bilingual language skills.
  • Experience with crisis intervention.
  • Knowledge of insurance regulations and reimbursement procedures.

Salary and Benefits:

Salary and benefits will vary depending on the employer, location, and experience. Many organizations offer competitive compensation packages, including health insurance, retirement plans, and paid time off.

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