Job Description

Job Description

Job Description

S haping the future through innovation and discovery!

With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, aid in the treatment of cancer, assist in diagnosing medical conditions, support and protect soldiers, sailors, and pilots, empower scientific discoveries and space exploration, help ensure the safety of imported foods and materials, and much more.

CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.

YOUR DAY TO DAY:

We are seeking a results-driven and customer-focused Key Account Manager to develop new accounts, manage and grow client accounts, build strong long-term relationships, and drive revenue growth. You will act as the key liaison between our company and our clients, ensuring client satisfaction while identifying new business opportunities.

YOU WILL BE ACCOUNTABLE TO:

• Manage a portfolio of assigned accounts to achieve long-term success
• Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors
• Act as the main point of contact for all customer account management matters
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with new clients and identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with the sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

YOU ARE THE RIGHT PERSON FOR THE JOB IF YOU HAVE:

• Bachelor’s degree in business administration, engineering, technology, or relevant field
• Proven work experience as a Sales Account Manager , Key Account Manager , or similar role
• Demonstrate ability to communicate, present, and influence key stakeholders at all levels of an organization
• Solid experience with CRM software (e.g., Salesforce) and MS Office
• Experience delivering client-focused solutions to customer needs
• Proven ability to manage multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• Ability to travel at least 25% of the time

Preferred Qualifications:

• Industry-specific experience in Satellite Communications (ground segment business)
• Strong understanding of sales performance metrics

WHAT WE OFFER:
Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.

We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!

WHO WE ARE:

We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.

CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.

Job Tags

Similar Jobs